Post-Event Feedback templatePRO: uses NPS, publishing needs a Pro plan

A post-event survey built around a rating matrix: attendees score venue, sessions, speakers, food, and networking on one screen instead of five. A star rating opens, an NPS question closes, and two open questions — the highlight and the one thing to change — give you quotes for the retro deck.

Use this template Start free — no card

6 questions · Pro to publish · fully customizable

Uses an NPS question (Pro). You can preview and edit it on Free; publishing needs Pro — or swap the NPS question for a 0–10 rating to publish on Free.

Interactive — fill it in like a respondent would.Open full width

What’s inside

The questions this template ships with — rename, reorder, or delete any of them in the builder.

01Overall, how was your experience?Star rating

02How would you rate each part of the event?Matrix

03What was the highlight for you?Long text

04What's the one thing we should change?Long text

05Would you come back next year?Multiple choice

06How likely are you to recommend the summit to a colleague?NPS score

When to use this template

A summit organizer sending feedback the morning after, while impressions are fresh
A conference team comparing this year's matrix scores against last year's to prove the venue change paid off
A company offsite where leadership wants honest reads on sessions versus logistics
A wedding or gala planner gathering vendor feedback (food, venue, logistics) to refine preferred-supplier lists

Tips to get more from it

The matrix rates five event aspects across Poor to Excellent in one interaction — add or remove rows in the field editor to match what your event actually had.
"What's the one thing we should change?" outperforms open-ended "any comments?" questions because it forces a single, actionable answer. Resist the urge to soften it.
The NPS question at the end gives you a benchmarkable score to track year over year; note that NPS fields require the Pro plan to publish, so on the free plan swap it for a choice or star question.
The next-year intent question ("Definitely" through "Probably not") is your earliest read on retention — cross-reference it with matrix scores in the CSV export.

Questions people ask

When should I send a post-event survey?

Within 24 hours of the event ending — response rates and detail drop sharply after the weekend. The welcome screen's promise of a three-minute survey helps too, and this one genuinely is.

Is this survey anonymous?

The template collects no name or email, so responses are anonymous by default. Add a contact field if you want to follow up with specific attendees.

Can I use this template on the free plan?

Almost entirely — the one exception is the NPS field, which requires Pro ($14.99/mo) to publish. Replace it with a 0–10 choice question or a star rating and the whole form runs free.