Request form templates
Internal request forms exist to stop work arriving as an ad-hoc message. Their real job is routing: getting the right detail to the right person without a follow-up conversation. These templates ask the questions whoever fulfils the request would otherwise have to chase.
23 templates · all free to use · live previews
A graceful cancellation flow with a save offer and an exit reason.
Order number, reason, photo evidence, and refund method in one pass.
Retention before cancellation — pause length, restart date, and a plan-change offer for price-sensitive customers.
Swap an item for a different size, color, or product — two complementary rules ask only the relevant follow-up.
Dates, leave type, coverage notes, and manager approval.
Arrangement type, dates, workspace setup, and how the team stays in sync.
Sent to a candidate's referee: relationship, a competency matrix, and a would-you-rehire question.
An employee's case for a compensation review: scope changes, market data, and the figure asked for.
Swap, cover, or give away a shift — with a return-shift date that only appears for straight swaps.
Course details, cost, time away from work, and the business case — routed to a manager for approval.
Project scope, quantities, timeline, and an optional budget branch.
An internal intake form: platforms, deadline, copy points, and assets.
Ask a happy customer to be featured: participation format, results, and what you're cleared to publish.
Capture the problem behind the ask — area, impact, and follow-up email.
Which tool, which direction, and the use case behind the connection.
Subject, level, format, and availability — skips location for online.
Medication, prescriber, pharmacy, and urgency in one quick form.
Location, issue type, urgency triage, and a photo for the facilities team.
Reserve shared gear with pickup and return dates and a responsibility signature.
Trip purpose, dates, what needs booking, estimated cost, and the business case.
Buy new kit: justification, spec, estimated cost, manager approval, and a ship-to address.
Desk and team moves: who's moving, from where to where, what comes along, and special setups.
Priority triage with file attachment — crisp and utilitarian.
What makes these forms work
Ask for what the fulfiller needs, not what the requester wants to say
Write the form from the perspective of whoever has to act on it. If IT always asks "which device?", that is a required field, not something to discover in a reply thread three hours later.
Route by answer, not by inbox
A dropdown for the department or request type, plus conditional logic, turns one form into several queues. Add a Slack notification on Pro and the right channel sees it without anyone forwarding.
Set the expectation on the form
State the turnaround time where people can see it before they submit. Most chasing messages are not impatience — they are uncertainty about whether the request landed at all.
Questions people ask
Can requests notify the right team automatically?
Yes. Email notifications are on the free plan and can go to you, your team or the requester. Slack is on the $14.99 Pro plan and the channel is configured per form, so support, facilities and IT requests can each land where the right people already are.
Can I use one form for several request types?
Yes, and it is usually the better design. Ask the request type first, then branch with conditional logic so each requester answers only their questions. Conditional logic is on every plan including free, and you get one response table instead of six forms to maintain.
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